Shiny happy cars...

Despite my misgivings, the bodyshop did what I can only call a perfect job on my car.

The rear bumper (so cruelly cracked) was completely replaced - not fixed, replaced. The misalignment of the boot lock that made slamming the boot an exercise in futility was corrected (possibly, I suspect, with a large sledgehammer, but who am I to complain). The vicious, nasty scratches on the side were treated to make them less noticeable (not resprayed, but then, that wasn't part of the agreed job).

I hadn't even expected that much - my cynicism and general despair at humanity had left me expecting a duct-taped bumper and a boot that still wouldn't shut.

It's the little things that make the difference though. Not only had they done the job properly, they'd also cleaned my car (inside and out). That made all the difference when I first looked at it - it was filthy before.
The work on the scratches was a freebie too, and they gave me what I think is a good quote on doing the rest of the job.
They threw in a free can of de-icer (so good, in fact, that there's been no ice on my car for two days, and I haven't even used it yet).

The really impressive bit though... while I was off signing the paperwork, they noticed a dead tail-light, and replaced it - free of charge, without even asking. What a nice touch.

So, I'm going to break my rule of anonymity - if you have car bodywork that needs doing, take it to Perfect Finish.

Oh, and I got a free pen too!